Marlowe.
The Problem Capabilities How It Works Industries FAQ
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AI Reception, Reimagined

Every Call Answered.
Every Opportunity Handled.

A remarkably natural AI receptionist designed for businesses where every conversation matters. Answer enquiries, book appointments, qualify leads and deliver an exceptional caller experience — 24 hours a day.

Available 24/7 Natural conversational voice Built around your business UK-focused setup and support
Agent available
Live

Incoming caller

+44 7700 900 482

AI Receptionist

Good afternoon. Thank you for calling. How may I help?

Caller

I'd like to arrange a consultation.

AI Receptionist

Of course. I can help you with that. Would you prefer Tuesday afternoon or Wednesday morning?

Consultation

Wednesday, 10:30

Confirmed
Lead details captured Sent to your team

Designed for businesses where service defines the brand.

PRIVATE HEALTHCARE· AESTHETICS· LEGAL· PROPERTY· AUTOMOTIVE· HOSPITALITY

The Cost of Silence

A missed call rarely feels expensive. Until the caller chooses someone else.

Your highest-intent prospects often call when they are ready to enquire, book or buy. When nobody answers, voicemail is rarely enough. Your AI receptionist ensures that opportunity is met with an immediate, professional response.

£30bn

is the estimated amount UK small and medium-sized businesses lose every year because calls go unanswered.

1 in 5

UK customers may not try again when their first call to a business goes unanswered.

24/7

availability for enquiries, bookings and lead capture — even when your team is unavailable.

Industry figures are based on published UK telephone and customer-service research. Individual results vary.

More Than an Answering Service

A receptionist who understands how your business should sound.

Every AI receptionist is configured around your services, availability, policies, frequently asked questions and preferred customer journey. From the opening greeting to the final booking confirmation, every interaction is shaped around your brand.

Always available. Never rushed. Consistently on-brand.

Configuration Marlowe · Reception
Custom greeting
Business knowledge
Appointment calendar
Call transfer rules
Lead qualification
Out-of-hours handling

Capabilities

Everything your front desk needs to handle the next call.

Books Appointments

Checks real-time availability, schedules appointments and confirms the caller's details during the conversation.

Answers Questions

Provides clear, accurate answers using a knowledge base built specifically around your business.

Transfers Calls

Routes important calls to the appropriate person, department or location according to your rules.

Captures Qualified Leads

Collects names, contact information, requirements and other details your team needs to follow up.

Handles Calls 24/7

Supports callers during busy periods, evenings, weekends and holidays without placing them into a queue.

Represents Your Brand

Uses a carefully selected voice, vocabulary and conversational style aligned with your customer experience.

It doesn't just answer. It listens, understands and takes action.

01

Welcome the caller

Answers quickly with a natural, professionally written greeting.

02

Understand the enquiry

Recognises what the caller needs and asks appropriate follow-up questions.

03

Take the next action

Books, transfers, qualifies or captures a detailed message.

04

Update your team

Stores the caller's information and sends the relevant outcome to your business.

Phone call
Appointment booked Lead record created Transferred to a person

Technology your callers don't have to think about.

Natural pacing, conversational responses and carefully designed dialogue create an experience that feels effortless to the caller. The receptionist can pause, clarify information and respond appropriately without forcing customers through rigid menus.

Natural turn-taking Context-aware responses Professional tone Interruptible conversation
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Hear the receptionist

00:24

Example customer enquiry

Built for High-Standard Businesses

Where every enquiry deserves an exceptional first impression.

Private Clinics

Handle consultations, patient enquiries and appointment requests with discretion.

Aesthetics & Dental

Convert treatment enquiries into consultations while answering common questions.

Legal & Professional

Qualify new enquiries, capture case details and transfer priority callers.

Property

Manage viewing requests, landlord enquiries and prospective client details.

Premium Automotive

Handle vehicle enquiries, service bookings, test-drive requests and customer follow-up.

Hospitality & Wellness

Support reservations, availability questions, membership enquiries and guest requests.

From Setup to First Call

Built around your business. Not handed to you unfinished.

01

Discovery

We learn how your business handles calls, enquiries, appointments and customer service.

02

Conversation Design

We create the greeting, call flows, responses, qualification questions and escalation rules.

03

Integration

We connect the receptionist to the relevant telephone number, calendar and business systems.

04

Launch and Refine

We test real call scenarios, launch the agent and refine its performance using genuine interactions.

A more capable front line for your business.

Capability
Traditional Voicemail
Your AI Receptionist
Answers immediately
Yes
Available outside opening hours
Records a message
Handles the enquiry
Books appointments
Yes
Answers common questions
Yes
Qualifies leads
Yes
Transfers priority calls
Yes

The standard of your reception should not depend on whether someone happens to be free when the telephone rings.

Designed for modern, service-led businesses

Questions

Considered answers to common questions.

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Your Next Opportunity Could Already Be Calling

Give every caller the reception your business deserves.

Experience the receptionist for yourself or arrange a private consultation to discuss how it could work within your business.

Call Demo Agent Book a Call

No commitment. Experience a live demonstration in under two minutes.

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